Privacy Policy

1. Information We Collect

We collect information to provide marketplace services and improve the user experience.

Personal Information

When you create an account or place an order, we may collect: Full name, Email address, Phone number, Billing address, Shipping address.

Account Information

When registering on the platform: Username, Password (stored securely using encryption/hashing), Authentication data (such as OTP or two-factor authentication when enabled).

Transaction Information

When you purchase products: Order details, Payment confirmation, Transaction ID, Purchase history. Note: DLSIN does not store full credit card or payment card details. Payments are securely processed by trusted third-party payment providers.

Device & Usage Information

We may automatically collect: IP address, Browser type, Device information, Pages visited, Login timestamps. This helps us improve platform performance and security.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process purchases, confirm payments, and deliver products.
• Vendor Fulfillment: To share necessary shipping details with vendors so they can fulfill your order.
• Communication: To send order confirmations, delivery updates, customer support responses, and security notifications.
• Platform Security: To detect fraud, unauthorized access, or suspicious activities.
• Service Improvement: To analyze usage patterns and improve platform functionality.

3. Data Sharing & Disclosure

DLSIN does not sell or rent personal data to third-party marketers.

Information may be shared only with the following entities when necessary:

• Vendors: Order and shipping information may be shared with the vendor selling the product.
• Payment Processors: Secure payment gateways (such as Stripe, Razorpay, or PayPal) process payments on our behalf.
• Logistics & Shipping Partners: Delivery companies may receive your shipping details to deliver your orders.
• Legal Requirements: We may disclose information if required by law, regulation, or valid legal process.

4. Data Security

We take reasonable measures to protect your information. Security practices include:

• SSL/TLS encryption for all data transmissions
• Secure password hashing for account credentials
• Access control restrictions for sensitive data
• Two-factor authentication (2FA) for enhanced account security when enabled

Despite these safeguards, no online system can be guaranteed completely secure.

5. Data Retention

We retain your personal information only as long as necessary to: Provide our services, Maintain transaction records, Comply with legal obligations, Resolve disputes. After that period, data may be securely deleted or anonymized.

6. User Rights

You have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may update or correct inaccurate information in your account.
• Account Deletion: You may request deletion of your account and personal data, subject to legal and financial record-keeping requirements.
• Data Control: You may update your privacy preferences through your account settings where available.

7. Cookies & Tracking Technologies

DLSIN may use cookies and similar technologies to: Maintain login sessions, Improve user experience, Analyze website performance. Users can disable cookies through browser settings, though some features may not function properly.

8. Third-Party Links

Our platform may contain links to external websites or services. DLSIN is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those sites separately.

9. Children's Privacy

Our platform is intended for users 18 years or older. We do not knowingly collect personal information from children under 18. If such data is discovered, it will be removed promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes occur: The updated policy will be posted on this page, The Effective Date will be revised, Continued use of the platform indicates acceptance of the updated policy.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact us: Email: support@dlsin.com — Website: www.dlsin.com